The NordicTrack X32i is a treadmill deserving of an entire chorus of “woah.” It has a 32-inch touchscreen display–woah. It has one of the softest, bounciest running decks I’ve ever stepped on–woah. It can decline to -6% and incline to 40%–I’d say it, but I’m out of breath just thinking about that incline.
There’s a standing challenge here at TRG for anyone to run on the X32i as fast as they can at its full incline for a mile. I haven’t done it, but I think I’m the only one who has run at its maximum speed at the 40% incline. And let me tell you, that mile isn’t happening.
The NordicTrack X32i is an enigma of super challenging and super easy. If I can’t make it out to the trails or I’m in desperate need of recovery, you’ll find me “testing” the X32i. It’s hard to think of someone I wouldn’t recommend it to.
Unfortunately, the incline isn’t your biggest obstacle with this machine. Its price and size may be prohibitive for some treadmill shoppers, but the high-end experience is worth it for many of you.
NordicTrack X32i Treadmill Review: Bottom Line
NordicTrack X32i vs. Similar Treadmills
Here is a quick overview of how this NordicTrack Commercial X32i review compares to other treadmills in its class.
Nordictrack Commercial x32i | Sole TT8 | Horizon 7.8 AT | NordicTrack X22i | Peloton Tread | |
Price (MSRP) | $2,399 | ||||
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Star Rating | |||||
Bottom Line | With the massive 32” touch screen for streaming iFit and the impressive 40% incline, this premium treadmill has it all. | This non-folding treadmill is rated for home and studio gym use. It features a spacious deck, incline and decline, and a touch screen for streaming Netflix. | Horizon’s premium model features a quick-adjusting motor, roller dials, and Sprint 8 programming for the ultimate HIIT training treadmill. | The ultimate treadmill with an insane 40% incline and a lovely 22” touch screen to follow along with iFIT. | This premium, non-folding treadmill offers streaming of Peloton’s workout classes directly from the touch screen. |
Awards Earned | |||||
Check Price | Check Price | Check Price | Check Price | Check Price | Check Price |
Product | Nordictrack Commercial x32i | Sole TT8 | Horizon 7.8 AT | NordicTrack X22i | Peloton Tread |
Workout Experience | 10 | 8 | 8 | 10 | 8 |
Specs / Features | 10 | 7 | 8 | 10 | 8 |
Dimensions / Storability | 5 | 8 | 8 | 5 | 6 |
On-Board Workouts & Apps | 10 | 8 | 7 | 10 | 8 |
Build Quality | 9 | 8 | 7 | 9 | 8 |
Overall Score | 88 | 74 | 79 | 90 | 75 |
# of Onboard Workouts | 2 | 100+ | 10 | 2 | 1 |
Paid Programming - Cost | iFIT - $39/month | Sole+ - free | N/A | iFIT - $39/month | Peloton All-Access Membership – $44/month |
Netflix / 3rd Party Apps | Prime, Netflix (beta testing) | YouTube, Netflix, Prime Video, Disney+, Max, Peacock, Hulu, Spotify, ESPN, CNN, Audible, Kinomap | N/A | Netflix, Prime Video (Beta Testing) | Netflix, Disney+, Max, YouTube TV, NBA TV |
Display | 32″ HD touchscreen | 15.6″ HD touchscreen | 9.3" TFT LCD screen, 16-digit LED | 22" HD touchscreen | 23.8″ HD touchscreen |
Dimensions (In Use) | 76.5” L x 40” W x 73” H | 82.5″L x 38″W x 66″H | 76" L x 37" W x 64" H | 70” L x 39” W x 72.5” H | 68″ L x 33″ W x 62″ H |
Deck Size | 22″ x 65″ | 22″ x 60″ | 22" x 60" | 22" x 60" | 20″ x 59″ |
Folding? | |||||
Treadmill Weight | 462 lbs (in box) | 226 lbs | 330 lbs | 417 lbs (in box) | 290 lbs |
Weight Capacity | 400 lbs | 400 lbs | 375 lbs | 400 lbs | 300 lbs |
Motor Size | 4.25 CHP | 4.0 CHP | 4.0 HP | 4.0 CHP | 3.0 HP |
Max Speed | 12 mph | 12 mph | 12 mph | 12 mph | 12.5 MPH |
Incline/Decline | -6% to 40% | 15 incline levels, 6 decline levels | 0 to 15% | -6% to 40% | 0 to 12.5% |
Warranty | 10-year frame, 2-year parts, 1-year labor | lifetime frame & motor, 3-year deck, parts, & wear items, 1-year labor, 90-day cosmetic items; light commercial: 2-year parts, 1-year labor | lifetime frame, lifetime motor, 5-year parts, 2-year labor | 10-year frame, 2-year parts, 1-year labor | 5-years frame, 3-years drive motor & belt, 1-year touch screen & most original components |
Additional Features | AutoAdjust, ActivePulse, soft cushioning | Wireless charging pad, light commercial grade build, storage | QuickDial controls, Bluetooth speakers, 3-zone cushioning | Very soft cushioning, AutoAdjust, ActivePulse | Auto-Incline, roller knobs & jump buttons, Leaderboard |
Jessica Brown says
This review says you can run Netflix on the tablet but I’ve found NO way that this is possible. Please explain if I am missing something.
Kristen says
Hi Jessica,
To clarify: you cannot run Netflix (or access the web) on the x32i touchscreen. It is designed to run iFit programs only. However, you can place a personal tablet, iPad, etc., on the ledge in front of the screen and watch Netflix from your device. If your device is Bluetooth enabled, you should be able to sync it with the x32i and listen through the speakers too.
David Foster says
Look at the Nelson Munoz X22i YouTube videos . Nelson was able to install Netflix and YouTube apps on his treadmill and View a movie while he runs/walks.
Shaun says
Can these be used in a small fitness gym?
Kristen says
Shaun,
The x32i is not rated for commercial use, so you would have to check with the manufacturer to clarify how this usage would affect your warranty.
George Harris says
What is the weight capacity of this treadmill?
Kristen says
George,
300 pounds is the maximum weight capacity for the Commercial x32i. (~136 kilos)
Kristine Cattrano says
Just purchased the x32i . Received it the past week . Went on it this morning to workout , but belt is not working
Kristen says
Kristine,
Oh no! Is the console working just not the belt? I’d check underneath first to make sure something isn’t stuck or jamming it and then I’d contact NordicTrack about the issue. The x32i has a 10 year frame, 2 year parts, and 1 year labor warranty, so if you just bought it, it should be covered. I’m so sorry to hear it’s not working. Best of luck!
Erika says
How does the screen placement on the X32i differ from the X22i?
From the review it looks like the X32i screen is placed lower than on the X22i
I’m concerned that to get the fully immersed view on the X32i you’d have to run with your head slightly hung down
Did you notice any weird head placement to be able to look at the screen?
I’m trying to decide between the 2 models -I’m 5’5
Kristen says
Erika,
The x32i screen is larger, but it’s not placed lower. The screen tilts slightly up and down so you can find the right angle. The screen is large enough it is easy to see from any angle or any height. You should be fine with either model. If you have the space and budget for the x32i, it is a premier machine — we highly recommend it!
Richard Yeoman says
Great review. How do the “auto adjustments” work for the classes for pace? Do you “pick a base pace” or something and then the class deviates from that (so different ability runners can do the same class and both find it challenging) or does it literally pick the speed (so different ability runners cannot really so the same classes)?
Kristen says
Richard,
The pace is automated to be the same for every runner — however, you can override the automated pace/incline at any time by simply pressing the speed or incline you want. The x32i will stay there until you adjust it again or hit the “follow trainer” icon in the lower left corner of the screen. So you have the option of using the automated system or overriding it for either speed or incline. If you adjust the speed, but not the incline, then the incline will stay automated with the trainer but the speed will remain where you set it (and vice versa). So you can manually control one or both features whenever you want.
Mick Rodriguez says
Do I have choice to run the maps without a guide or are guides always present?
Kristen says
Mick,
Do you mean run without a trainer leading and talking during the run? Yes — there are Google Maps routes that you can run that do not have a trainer leading the run. These are a series of photos that update as you run, it’s not a video, but you can run any where in the world with the Google maps feature — you can even create your own route.
Logan Ross says
How does Norditrack company to other companies in terms of reliability and customer service? This looks like the treadmill for me, but the negative reviews circulate around these two topics. Also, your thorough review is very much appreciated. Do you have long term experience/testing for this or other norditrack products that would help gauge reliability and customer service?
Kristen says
Logan,
Reviews are mixed on Nordictrack’s customer service. We hear great things about Nordictrack, but we also get feedback from frustrated customers. Not too long ago we did an internal study and found that the reports of reliability and poor customer service were no greater with NT products than others we test — they just have more products on the market and therefore more items in circulation that could possibly have issues. We find NT products hold up well for both function and durability. The x32i is one of our favorite treadmills from any company. We have used and tested this product extensively and find it to be a quality machine.
Logan ross says
Thank you for your kind response. I would recommend that you include reliability and customer service as a regular element of your reviews.
Kristen says
Thanks for the feedback! We will make an effort to incorporate both elements in our future reviews.
David says
I’m currently 295 which is close to the weight limit. Is that too close? The machines that have weight limits over 300 don’t have the same features.
Kristen says
David,
The x32i is a solid machine. You should be fine at 295lbs.
Renata says
I live in Florida and have a gym in the garage, will the treadmill be ok out there during the hot humid days?
Kristen says
Renata,
We recommend you unplug your machine when you are finished, but otherwise you should be fine in a covered garage. The main concern would be moisture affecting the motor system, so watch for moisture buildup or other signs of humidity on the console. Also, the combination of humidity and sweat can make the handlebars and side rails slippery if they get too wet, so keep a towel on hand if needed. And make sure to fully hydrate yourself if you plan to workout in a hot, humid environment! Good luck!
Michael J Caires says
So many features, but is there any console device that will measure your pulse, or heart rate while working out ? No mention of this at all, for some it’s an important issue. Also, is there a clock to check existing time and is there a way to set your workout time (15 min. 30 min. 45 min. etc) No mention of these basic necessities. None of these basics were shown in the video. Before purchasing something like this it would be good to know.
Kristen says
Michael,
The console is Bluetooth enabled to sync with a HR chest strap, which is included with purchase of the x32i. Your heart rate will be displayed on the screen throughout your workout when you wear the chest strap. Using Manual Mode, you can set your workout time to whatever you want it to be. At the beginning of any iFit program it will tell you the length of the workout, so you know if it’s 20min, 30min, 60min, etc. The timer on the screen shows you time elapsed and time remaining in each workout, but there is not a time clock on the console.
Breezy says
Hello. , I live in a building in Florida .How heavy is the machine .
Kristen says
Breezy,
The Nordictrack x32i weighs just over 400 pounds. It is a heavy machine. But it is also well built and has impressive features. If you plan to assemble it on a second story or higher, we recommend having it hauled upstairs in the box and then assembling it in the room you plan to use it. It is too heavy and bulky to try and lift once it is assembled.
Robert says
Hi Kacey,
Very thorough review., thank you! I saw a video where you showed max speed on the Peloton but you did not show max speed in this one. How stable is this one at 12 mph and how loud?
Kristen says
Robert,
Good question! The x32i will go up to 12mph and it is quite stable at that speed. It is quieter than the Peloton since the belt and deck offer more cushioning. Both treadmills are solid and designed to support high speeds and heavy training. But the x32i is significantly more comfortable and much less noisy at the 12mph pace. For safety reasons, you can only go 8mph when the deck is fully inclined to 40%. Most people can’t run faster than that at that level of incline anyway, but it is something to be aware of. Hope this helps. Good luck!
Rebecca says
We are moving the treadmill that is already assembled. Howe difficult is it to detach and reattached the bar and console to fit in a van?
Kristen (Kacey) Nelson says
Rebecca,
If you still have the original manual, we recommend looking at the steps in reverse to detach the console and uprights. It will take two people and the tools that came with, but it’s doable. Just be careful of the wires when detaching the console. Good luck!
Jamie says
We have the nordictrack x32i treadmill, and it says to turn it off and unplug from the wall every time we are not using it. Is this true? It takes a while to reload after we do this, and we have had to re calibrate our machine every time we turn it on, otherwise the inclines do not go up and down with the ifit classes. Also, I tried to join a live class today and the class would not load, my screen was just black and buffering and never opened to the live class that was going on at the time.
Kristen (Kacey) Nelson says
Jaime,
Yes, Nordictrack recommends unplugging and turning off the machine at the end of each session, but we agree, this is a pain and it takes a long time to reload iFit when you turn it on. We haven’t had an issue with the screen turning black, I’d recommend contacting Nordictrack customer service about that. We don’t know why Nordictrack doesn’t have the screen time out to a black mode after 10 minutes of non-use. This would be a lot easier than plugging and unplugging it all the time. Sorry, we don’t have a better solution. We unplug and turn ours off after each use as well.
Laurie says
Do you have to purchase ifit after the first year or does it have free video workouts?
Kristen Nelson says
Laurie,
The x32i has free workouts. iFit workouts are better with more options, but you can access a few free onboard workouts after the iFit subscription expires.
Pablo says
On X32i (new delivered on Jan 2021). works fine but sometimes during runs it stops at higher speeds and comes back again in few seconds (incline seems to reset and does not work again). Need to reset the unit and reload then it works fine until the next workout. I am using the recommended surge suppressor (Tripp-Lite)
Have you or anyone seen this issue before on this machine?
Kristen Nelson says
Pablo,
I haven’t seen that issue! That’s weird that it stops and could be as safety issue. I’d recommend contacting Nordictrack CS on that to see what they say. Maybe take it off the surge protector for a workout or two and see if that makes a difference?
Tara says
Hi Kristen! Is the weight limit a hard limit? Absolutely nothing over 300lbs? Or would someone over the 300lb weight limit be able to do at least just walking on the x32i ?
Kristen Nelson says
Tara,
If you’re just a little over the weight limit, you should be fine. If the x32i begins to bounce when it’s inclined just lower the deck a bit. The cushioning on the x32i is very generous so you may feel the deck descend just a bit with each footstep, but it is a solid machine and would be great for walking, hiking, etc.
If you’re more than 25 pounds over the weight limit, I’d recommend the Sole F80 or Sole F85. They are rated to support up to 375-400 pounds so they’re a good alternative.
Connor says
Great review, thanks. Are you able to speak to the iFit application as compared to All Access on the Peloton Tread+? Specifically as it relates to workouts that involve both on and off the treadmill work (i.e. HIIT, Bootcamp, etc.)?
Kristen Nelson says
Both iFit and Peloton have extensive programming for on and off the treadmill. Either will give you hundreds of options. It comes down to which app you prefer.
Andrew says
I just purchased the x32i and I am looking to put it upstairs in our workout room. Do you think the weight of the treadmill, plus someone running on it will be too heavy for the floor?
Kristen Nelson says
That’s a good question. It mostly depends on the strength of your floors. If you have solid construction and you don’t notice a lot of jarring and thuds when people move around upstairs you should be okay. The x32i weighs just over 400 pounds, so add your user weight to that and any additional impact from jumping or running to make sure your floors are able to support that amount of impact.
Stephen says
Hi. Love your reviews.
My question is that I see on Nordicktracks website that the x32i got an upgrade for 2021 with improved tech. Is your review on this newest model?
Thanks
Kristen Nelson says
Stephen,
We have updated the written review to reflect changes on the 2021 model. However, we haven’t updated the video yet. We plan to do that soon.
Mike H says
Kristen, thank you for a great review very helpful! Can you project the iFit work out to a TV? I think it would be easier to do some of the strength and yoga exercises and still see the instructors if it was on a tv rather than have the screen on top of the treadmill
Thanks so much, Mike
Kristen Nelson says
Mike,
The new 2021 x32i does not have an HDMI port nor does it support casting. This would be a nice feature, although the screen is large enough, as long as you are in the same room you should be able to see it.
J says
Thanks for your review. It has been very helpful. After researching this treadmill a lot, I have become concerned about the banging that can occur when running at higher speeds. I don’t run fast, but I guess there is always hope. 😉 Also, when running fartleks, I might hit some higher speeds. The video on YouTube was frightening. I would appreciate hearing from you on the subject. Thanks.
Kristen Nelson says
J,
We’ve had reports of this too. I did notice that our x32i gets a bit noisier over 9mph, but I wouldn’t describe it as “banging,” it’s more just the speed of the belt as it moves across the deck gets louder. The YouTube video you are referring to has been referenced several times and I think there’s something wrong with that machine. Ours doesn’t make that noise. We have not heard the same issue on the x22i, so you could look into that one. The 2950 is also a good folding treadmill with comparable power – just not as much cushioning. Good luck! Hopefully this helps a little.
Phil says
Hi Kristen,
Great review, thanks.
From your review of the 2021 Vs previous models of the x32i do you know what the differences are? Here in the UK I cannot get the 2021 model yet so just wondering if it’s worth the wait.
Thanks
Phil
Kristen Nelson says
Phil,
Great question. The upgrades on the 2021 model include Android OS 9 with faster processing speed so there’s less buffering time and the classes load faster. It also has a new incline motor that is faster and quieter. However, the overall functionality of the machine hasn’t changed – just a few tweaks on the 2021 model. The previous model (2019/2020) is an excellent option with a solid build. The only complaint we consistently heard about the 2020 model was occasional issues with the control board. I think this has been fixed on the 2021 model since we are no longer hearing negative feedback about that issue from customers.
Bruce L Ames says
Nice review, a couple of comments. In your review you said it took just over a minute for the incline to decline from 40 to 0 degrees, but on my 2021 model it only took 25 seconds. So you may want to update that.
Also you should mention the benefits of using a chest or arm strap to measure heart rate, as the 32i now has a Smartadjust feature which will adjust the intensity down to your level on any trainer workout. Just set your heart rate zones and the machine will lower your speed when your heart rate gets out of the zone (for example zone 3) and raises the speed when it gets too low. It’s a fantastic feature.
Kristen Nelson says
Bruce,
Thank you for your comment! You are correct, the new 2021 model has a faster incline motor which is both quieter and significantly faster when raising/lowering the deck. We have a new 2021 video review coming out this week that should demonstrate this for users. Also, I love the new SmartAdjust feature as well! iFit is continuously updating their programming – which we love, but it does take some time to constantly update all our content to match. We’ll incorporate that into the written review. Thanks and we hope you continue to love your x32i!
C Butler says
Just purchased and received the x32. Can not figure out how to sync with iphone. No proper instructions. Tried turning off and on bluetooth etc. help.
Kristen Nelson says
Our x32i comes up as iFit Audio on our Bluetooth list. If you hit the Bluetooth button on the x32i console, it should send out a signal to be picked up by your phone.
Melanie L says
Great and thorough reviews, thank you. What is the actual running deck height? We have 8’ ceilings in our basement and I am 5’7”. All the reviews I’ve read put me pretty close to touching my head on the ceiling when at maximum incline so I’m trying to do some calculations myself using the base running deck height as a semi-accurate starting point. Also: does the screen swivel? If I’m watching yoga or weights can I stand in front of the treadmill or will I not be able to see the screen? Our room set-up works best with the weights in front of the treadmill rather than behind or to the side. Lastly – treadmill on carpet ok? Medium pile carpet. Many thanks!
Kristen Nelson says
Melanie,
Good question. When set to a flat grade, the x32i is 15″ off the floor. When you incline it to the highest 40% incline, the top of the deck pivots up to 34” inches off the floor. We recommend adding an extra inch or two for bounce as well.
The screen does not swivel. It does pivot up and down, but doesn’t swivel side to side. However, because the screen is so large, you can see it from anywhere in a normal-sized room. The volume is loud and clear as well.
Yes, you can put a treadmill on carpet, although I recommend placing a treadmill mat underneath. Since this machine is so large it will leave divots in your carpet. A treadmill mat protects your carpet and keeps it in good condition.
Ainsworth says
The deck seems very bouncy. Does it return energy to you when you run making you run faster than you would on another treadmill? Faster than on the 2950 for example?
Kristen Nelson says
Ainsworth,
Not necessarily. If you run faster than 9mph (6:40min/mile) the deck does get a bit bouncy. The 2950 is better if you plan to run fast speeds or long distances. The x32i is excellent for incline training, hill work, and moderate speeds. For serious runners, we usually recommend the 2950.
Vincent P Benavente Jr says
CAN WE FINANCE THE ITEM
Kristen Nelson says
Yes, contact Nordictrack for financing options
Matthew Jenkins says
I’m thinking about necessary ceiling height. How high is the deck from the floor.
Kristen Nelson says
Matthew,
The step-up height on the x32i is 15″ off the floor – this is the height when the deck is NOT inclined. When fully inclined, the top of the deck lifts to 34″ off the floor.
Michael Rawlings says
Hi I am trying to find a compare between nordictrack x32i an the Matrix T75 XUR
Have you compared the machines?
Cheers
Mike